Borium POS - KDS Guide

1. What is KDS?

"KDS (Kitchen Display System) is a digital solution designed to replace traditional paper tickets with smart, real-time monitors."

Borium KDS integrates seamlessly with your Borium POS to digitise your kitchen workflow. Instead of managing messy paper dockets, your kitchen staff receive orders instantly on a clear, organised screen. It acts as the 'central nervous system' of your kitchen, ensuring that every order is tracked from the moment it’s placed until it reaches the customer’s table.

2. Why Do You Need KDS?

In a fast-paced hospitality environment, efficiency is everything. Here is why KDS is essential for your business:

Eliminate Mistakes: No more lost or illegible paper tickets. Digital accuracy prevents order errors and reduces food waste.
Improve Speed of Service: Real-time ticket timers help your chefs keep track of prep times, ensuring every dish is served fresh and on schedule.
Seamless Communication: Bridge the gap between Front-of-House and Kitchen. Staff can see the status of any order (In Progress / Ready / Served) without shouting across the pass.
Operational Insights: Track preparation times and identify bottlenecks in your service to optimise your kitchen's performance.

3. Detailed Guides

Please select a category below to learn more.

[Step 1] Getting Started & Integration

What's covered: Requesting remote activation from Borium Studio and accessing the KDS interface instantly via your existing POS dashboard.

[Step 2] Understanding the Interface

What's covered: What’s covered: A complete guide to the KDS layout, explaining screen indicators, ticket colours.

[Step 3] Order Management Workflow

What's covered: Accepting orders, bumping tickets (marking as ready), managing priorities, and handling special requests.

[Step 4] Troubleshooting & FAQ

What's covered: What to do if orders aren't appearing, network connectivity issues, and display customisation.